ACCESSIBILITY STATEMENT

This statement was last updated on April 6th, 2026.

We at Blue Bird Sweetery are working to make our site www.bluebirdsweetery.com accessible to people with disabilities.

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Accessibility adjustments on this site

We have adapted this site in accordance with WCAG guidelines, and have made the site accessible. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also:

Used the Accessibility Wizard to find and fix potential accessibility issues
Set the language of the site
Set the content order of the site’s pages
Defined clear heading structures on all of the site’s pages
Added alternative text to images
Implemented color combinations that meet the required color contrast
Reduced the use of motion on the site
Ensured all videos, audio, and files on the site are accessible

Declaration of partial compliance with the standard due to third-party content

The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to different social media accounts (aka Instragram, facebook & Yelp). We therefore declare partial compliance with the standard for these pages.

Accessibility arrangements

Pickup & Visits

Curbside and contactless doorstep pickup available; please notify us of“Curbside Pickup” when ordering or call/text on arrival.
In‑person pickups are by appointment to reduce crowding. If you need step‑free access, tell us when you place your order.

Delivery

Local delivery within 20 mile radius is $1 per mile from bakery location; contactless delivery available. Please note delivery windows at checkout; we can arrange specific time slots on request.

Ordering & Communication

Order online, by phone, text, or email.
Phone/text support hours: 8am-4pm. Typical response time: within 12 hours.
Materials and order confirmations available in large print or plain text upon request.

Allergens & Dietary Needs

Full ingredient lists and allergen information are provided for every product.
We offer some allergy‑friendly options and follow best practices to reduce cross‑contact; however, our kitchen is not a dedicated allergen‑free facility. Contact us before ordering for special requests.

Sensory & Environment

Strong smells may be present in pickup area. Quieter pickup times can be arranged by appointment.

Packaging & Labels

Easy‑open packaging and large‑print labels available on request.
Reusable container options available for local customers for additional charge, tell us when you place your order.

Service Animals & Support Persons

Service animals and support persons are welcome during scheduled pickups. Please notify us in advance if you’ll be bringing a support person.

Payment & Receipts

We accept venmo, zelle, & cash for regular customers.
Invoicing available upon request.

Staff Training & Accommodations

Staff are trained in courteous, accessible service and are happy to make reasonable accommodations.

Website & Digital Accessibility

We use clear fonts, high‑contrast colors, and alt text on product images. If you encounter accessibility issues on our site, please tell us so we can fix them.

Thank you for choosing Blue Bird Sweetery. We value your feedback and are committed to improving access for all customers.

Requests, issues, and suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us